Inoconn — Smart IT Solutions for Modern Business
Commercial Services/Cybersecurity Services

Cybersecurity Services

Insurance-Grade Cybersecurity for Small and Mid-Size Businesses

Attackers no longer discriminate by company size — SMBs are the primary target because they're softer than the enterprises. Inoconn deploys the same layered defenses used by Fortune 500 security teams (EDR, MDR/SOC, MFA, DLP, SAT, IR) scaled and priced for Las Vegas businesses.

Detailed Service Overview

Cybersecurity, at the SMB scale, means running a specific and boring set of controls consistently: identity hardening, endpoint detection and response, email security, patching, backup you have actually restored from, security awareness training, and a written incident response plan. It is not a single product and it is not a magic box. Most breaches we investigate started with a control that everyone in the room already knew should exist but nobody owned.

Inoconn provides managed cybersecurity as a stand-alone service and as an upgrade layer on top of managed IT. The stand-alone engagement is common when a client has internal IT but no dedicated security function, or when a cyber-insurance renewal has surfaced a list of controls that must be in place before the policy will bind.

The service is built for organizations that hold data attackers monetize: patient records, cardholder data, wire-transfer authority, controlled unclassified information (CUI), retainer accounts, or intellectual property. In practice that covers virtually every healthcare, legal, financial services, professional services, construction, and manufacturing business in the Las Vegas market, plus a growing number of nonprofits handling donor payment data.

The primary business challenges we solve are threat prevention, threat detection, regulatory posture, and incident response readiness. Prevention is the layered stack: MFA, EDR, email filtering, DNS filtering, application patching, hardened M365 configuration, and least-privilege access. Detection is a 24/7 SOC (staffed by real analysts) fed by SIEM correlation across endpoints, identity, email, and network events. Posture is a mapped-controls program aligned to HIPAA, PCI DSS, SOC 2, or CMMC. Response is a written IR runbook, a preserved forensic capability, and — critically — a phone number that gets picked up at 2 a.m.

Where a typical MSP bolts on 'antivirus' and calls it security, we run a defensible program: SentinelOne or Microsoft Defender for Endpoint managed by Huntress, Blackpoint, or Arctic Wolf; managed DNS filtering (DNSFilter, Cisco Umbrella); Microsoft 365 hardening to CIS benchmarks; MFA enforced by Conditional Access; and dark-web monitoring against your primary domain. Every alert lands in a ticket with a documented triage path.

The most common outcome in the first 90 days is not a dramatic breach story — it is a long list of quiet fixes: 40 accounts without MFA, a former employee still in the tenant, a public-facing RDP no one remembered, an unpatched Fortinet appliance, a shared admin password in a spreadsheet. Every one of those is how the loud breach stories actually start.

Inoconn Commitment

Every service we deliver is backed by our satisfaction guarantee and decades of combined IT expertise.

How it looks

Layered protection, quietly maintained

Detection, response, and user awareness work together so a single mistake doesn't turn into a company-wide incident.

Security analyst reviewing threat and access alerts on a workstation in a quiet business office

Critical Insight

Why Cybersecurity Cannot Be Deferred Any Longer

Increased vulnerability
Higher costs over time
Reduced productivity

Why This Service Matters

The threat model has changed. Ransomware crews now operate as businesses with sales pipelines, affiliate programs, and negotiators. Business email compromise (BEC) has quietly overtaken ransomware as the top-dollar-loss category, targeting wire transfers at title companies, law firms, and construction GCs — exactly the businesses concentrated in the Las Vegas metro. AI has industrialized phishing to the point where 'looks like a scam' is no longer a defense your users can be trusted with.

The financial exposure is asymmetric. Prevention costs are known and monthly; breach costs are unbounded and lumpy. IBM's most recent Cost of a Data Breach report puts the average SMB breach at $2.98M once you include response, downtime, legal, notification, and lost business. Sixty percent of small businesses close within six months of a material breach — a statistic that is unfortunately load-bearing when you talk to counsel.

The regulatory picture is compounding. HIPAA enforcement has re-tightened, PCI DSS 4.0 has added dozens of new requirements, CMMC has moved from optional to a gate on DoD supply-chain work, and Nevada's own data-breach notification law (NRS 603A) has real teeth. Cyber insurance carriers now decline coverage for organizations that cannot demonstrate baseline controls — meaning the market has effectively imposed a minimum security floor whether or not your industry has a regulator.

Every dollar spent on properly-implemented prevention saves an average of seven dollars in avoided breach cost. That ratio holds across our client base, and it is the specific business case behind this service.

Where risk lives

The offices attackers are actually targeting

Small and mid-size businesses hold real customer, financial, and legal data — and increasingly show up on the same target lists as much larger organizations.

Law firm office interior at dusk with tidy workstations and dual monitors illuminated by warm desk lamps

Where This Fits

Environments We Commonly Secure

Cybersecurity work is scoped to the actual environment, users, data classifications, and regulatory context of the organization we are engaging with.

  • Professional offices

    General office environments looking to strengthen baseline endpoint, email, and account security.

  • Medical and dental practices

    Practices with patient-data handling responsibilities that require structured safeguards.

  • Legal offices

    Firms with heightened confidentiality expectations for client matters and document exchange.

  • Accounting and financial offices

    Environments with sensitive financial data and third-party portal access.

  • Multi-location businesses

    Organizations that need consistent identity, endpoint, and email controls across sites.

  • Hybrid workforces

    Teams with a mix of in-office and remote users on managed and personal devices.

Problems → Solutions

Challenges We Eliminate

Cyber-Insurance Renewal Is at Risk

The renewal questionnaire arrived and your broker is asking about EDR, MFA on remote access, immutable backups, and a written IR plan. Without honest 'yes' answers, the carrier either declines to renew or triples the premium.

Managed EDR With 24/7 Threat Hunting

SentinelOne or Microsoft Defender for Endpoint on every device, layered with Huntress or Blackpoint managed threat hunting. Isolate-on-detection, ransomware rollback, and analyst-reviewed alerts — not just a red icon in a dashboard.

You Don't Know What You Don't Know

No one is watching for dark-web credential leaks, no one is reviewing conditional-access sign-in logs, no one is tracking KEV advisories. You would find out about a compromise the day a client called to ask why they got a strange invoice.

24/7 SOC and SIEM Correlation

Security events from endpoints, Microsoft 365, firewalls, and identity providers are correlated in a SIEM (Arctic Wolf, Blumira, or Microsoft Sentinel) and reviewed by U.S.-based analysts around the clock.

Compliance Deadlines Are Closing

HIPAA, PCI DSS 4.0, SOC 2, or CMMC obligations have moved from 'someday' to 'this quarter.' Nobody internally owns evidence collection or policy authoring.

Identity Hardening and Conditional Access

MFA enforced via Entra Conditional Access with phishing-resistant methods where feasible (FIDO2, Windows Hello for Business). Legacy protocols disabled, risky sign-ins auto-remediated, break-glass accounts monitored.

No Written Incident Response Plan

If a laptop is encrypted this afternoon, no one knows who to call, whether to pay, how to preserve evidence, or when Nevada notification obligations trigger. Decisions get made under stress and usually badly.

Email and Collaboration Security

Microsoft Defender for Office 365 or Proofpoint/Mimecast, plus DKIM/DMARC enforcement to stop attackers spoofing your domain against your own clients — the classic invoice-fraud vector.

Users Are the Attack Surface

Phishing is now indistinguishable from legitimate email at a glance. Without ongoing training and simulation, a single motivated attacker only has to convince one employee, one time.

Security Awareness Training and Phishing Simulation

KnowBe4 or Hoxhunt with monthly micro-training, quarterly simulated phishing, and reporting a compliance officer can hand to the board. Repeat-clickers are coached, not shamed.

MFA Isn't Actually Enforced

You 'have MFA' but it's optional, or it's SMS-based, or a service account is exempt. Attackers know exactly which exceptions to hunt for — and MFA fatigue is now a documented technique.

Written IR Plan + On-Retainer Response

A documented IR playbook customized to your business, plus a phone number that reaches an on-call engineer 24/7. Coordination with counsel, cyber insurance, and forensics providers is pre-wired.

Step by Step

Our Process

1

Assessment

External attack-surface scan, internal vulnerability scan, Microsoft 365 secure-score review, dark-web scan against your primary domain, policy inventory, and a facilitated tabletop exercise to see how leadership currently responds. Delivered as a written risk register scored by likelihood × impact.

2

Planning

Findings are translated into a prioritized 90-day remediation roadmap plus a 12-month security program. Each item is mapped to the framework you're accountable to (HIPAA, PCI, SOC 2, CMMC, or CIS v8) so the same work satisfies both security and audit needs.

3

Deployment

Tooling roll-out in defined phases: identity hardening first, then EDR, then email, then network. Each phase is validated before the next begins. Change windows are scheduled around your operations, not ours.

4

Testing

Post-deployment we run controlled tests: phishing simulation, EDR detonation of a benign malware sample, MFA bypass attempts, restore-from-backup drill, and a purple-team style walk-through of the top-three attacker paths for your industry.

5

Monitoring

24/7 SOC + SIEM operations, monthly vulnerability re-scans, quarterly access reviews, semi-annual dark-web sweeps, and continuous configuration drift detection against the hardened baseline.

6

Ongoing Support & Improvement

Quarterly security business review with leadership: incidents, near-misses, control effectiveness, framework gap movement, and a rolling risk register. Security is a program, not a project.

How defense runs

Alerts triaged before they become incidents

Signals from endpoints, identity, email, and firewalls are correlated by a real person so the difference between a nuisance and a real intrusion is caught early, not the next morning.

Security analyst reviewing network traffic and access anomaly graphs on multiple large workstation monitors

Platforms We Work With

Security Technology Coverage

Security scope is defined by the platforms in the environment, the data classifications involved, and the controls the organization has agreed to implement.

  • Endpoint protection

    Deployment and monitoring of the endpoint security platform selected for the environment.

  • Microsoft 365 security

    Baseline hardening, mail-flow protections, and administrative-account controls in supported tenants.

  • Microsoft Entra ID

    Identity policy review, MFA enforcement, and conditional access on supported plans.

  • Email security

    Phishing, spoofing, and impersonation protections aligned to the mail platform in use.

  • Firewalls

    Rule review, logging, and change control on supported business-grade firewall platforms.

  • Backup platforms

    Verifying that backups are structured to support recovery from destructive events.

The controls in play

Identity is the front door

Multi-factor authentication, conditional access, and phishing-resistant sign-in remove the single easiest path attackers use — a stolen password that no one has rotated in years.

Macro close-up of a physical security key next to a laptop keyboard on a dark desk surface
What You Get

What's Included

01

Managed EDR (SentinelOne / Defender)

AI behavioral detection, ransomware rollback, automated device isolation, and 24/7 human-reviewed alerts.

02

24/7 SOC + SIEM

Real analysts correlating events across endpoints, identity, email, and network — with a defined mean-time-to-respond published in your monthly report.

03

Vulnerability Management

Authenticated internal scans + external attack-surface monitoring, with KEV-prioritized remediation SLAs. Reports are readable by leadership, not just engineers.

04

Annual Penetration Testing

Coordinated external + internal pen test each year by an independent CREST/OSCP-credentialed partner, with a written retest to confirm remediation.

05

Dark Web Monitoring

Continuous monitoring of paste sites, breach dumps, and marketplaces for your domain, VIP emails, and executive credentials. Hits are triaged and rotated within one business day.

06

Security Policy Suite

Acceptable Use, Access Control, Incident Response, Data Classification, Vendor Risk, and Business Continuity — pre-drafted, customized to you, and version-controlled.

07

Compliance Evidence Collection

Every control mapped to HIPAA / PCI DSS 4.0 / SOC 2 / CMMC / CIS v8, with evidence captured continuously so audits stop being fire drills.

08

MFA + Conditional Access Enforcement

Phishing-resistant MFA, geo/risk-based Conditional Access, and legacy-protocol lockdown. Break-glass accounts monitored and rotated.

09

Data Loss Prevention (DLP)

Microsoft Purview or Zscaler DLP tuned for your data classes — PHI, PCI, PII, or CUI — with block/warn/audit modes chosen per your risk appetite.

10

Backup Immutability and Restore Testing

Object-lock cloud backup + quarterly documented restore, because the number-one ransomware pivot is now against the backup system itself.

Outcomes That Matter

Benefits & Results

Defensible Program, Not a Product Pile

You can show any auditor, insurer, or client a mapped, documented security program — not a folder of PDFs from six different vendors.

Key Advantage

Cyber-Insurance Renewability

The controls carriers underwrite against are the controls we deploy. Most clients see premium hold or drop at renewal and successful cover for previously-excluded scenarios.

Faster Detection, Smaller Blast Radius

Median time-to-detect drops from weeks (industry SMB average) to hours or minutes. Incidents get contained to a single device or account instead of an environment-wide rebuild.

Regulatory Peace of Mind

HIPAA, PCI, SOC 2, and CMMC posture is maintained continuously rather than reconstructed 30 days before an audit.

Reduced Human-Error Exposure

Ongoing training measurably lowers phishing click-through rates — typically from double-digit percentages to low single digits within twelve months.

Executive Visibility Into Risk

Quarterly board-ready reporting turns 'cybersecurity' from a vague fear into a tracked, trending set of metrics.

Faster, Calmer Incident Response

When something does happen, the IR plan is on the shelf, the retainer is in place, and the first hour is not a scramble to find phone numbers.

What good looks like

Business as usual, even when the news isn't

The point of layered defense is that an ordinary Tuesday keeps being an ordinary Tuesday — even during the industry-wide incidents that show up in the news cycle.

Quiet business office continuing normal operations with employees working focused at their desks

Risks Addressed and Operational Outcomes

What Security Work Is Designed To Change

Security engagements are designed to reduce specific risks and improve the organization's ability to respond, without implying elimination of risk.

Risks addressed

  • Weak or missing multi-factor authentication on important accounts
  • Inconsistent endpoint protection across the device fleet
  • Aged administrative accounts and unclear offboarding
  • Email spoofing and impersonation exposure
  • Undocumented access paths into critical systems

Operational outcomes

  • A documented baseline of endpoint, identity, and email controls
  • Structured review of administrative access
  • Alerting and response routines for the platforms in scope
  • Awareness materials appropriate for the size of the team
  • A prioritized list of remaining items with clear owners

Defense in layers

Diagram of layered cybersecurity defenses spanning identity, endpoint, network, email, backup, and user awareness
No single control stops every threat — layered defenses reduce the blast radius when one is bypassed.

Representative Situations

Situations Where Security Work Commonly Begins

The following are representative situations, not case studies. They illustrate common reasons organizations begin a security engagement.

  • Representative situation

    A business owner may receive a cyber-insurance renewal questionnaire that lists specific controls the organization cannot currently demonstrate.

    A structured review of endpoint, identity, and email controls becomes the starting point.

  • Representative situation

    An internal IT leader may want a documented second set of eyes on the environment after a near-miss phishing incident.

    A prioritized review with clear owners becomes the deliverable, rather than an open-ended audit.

  • Representative situation

    An operations manager may notice that administrative accounts, shared passwords, and offboarding routines have drifted as the team has grown.

    Access review and identity hygiene become the near-term focus.

Who It's For

Who This Service Is For

Whether you're a homeowner, small business, or enterprise — we tailor our approach to your specific needs.

Healthcare Practices (HIPAA)

Medical, dental, behavioral health, and imaging groups in Henderson, Summerlin, and Las Vegas managing ePHI in Athena, Epic, eClinicalWorks, Dentrix, or comparable EHRs.

Law Firms (Client Confidentiality + Wire Fraud)

Small and mid-size firms handling trust accounts and IOLTA where a single spoofed wire-instruction email can wipe a case's escrow.

Financial Services (PCI DSS + GLBA + SEC)

Registered advisors, CPAs, and payment-adjacent businesses with regulatory exam exposure and material client-money authority.

Construction & AEC Firms (BEC Target-Rich)

GCs, subs, and design firms across the Las Vegas / North Las Vegas / Boulder City market — a top-three industry for invoice- and wire-fraud loss.

Manufacturers & Defense Suppliers (CMMC)

Machine shops, aerospace suppliers, and any org holding CUI under DFARS 7012 that now needs CMMC Level 1 or 2 to keep contracts.

Nonprofits Handling Donor / Payment Data

Charities, foundations, and member organizations that hold PII and card data but rarely have a dedicated security budget until it is too late.

Any SMB With a Failed Cyber-Insurance Renewal

If the renewal came back with either a decline or a list of required controls, this is the direct path to yes.

Risk, in plain terms

Security decisions at the leadership table

Risk conversations happen in language leaders can act on — impact, likelihood, and cost — instead of an unreadable list of tools that the business is expected to trust on faith.

Executives around a boardroom table reviewing printed risk assessment pages with abstract colored risk heatmap segments

Is This the Right Fit

When Cybersecurity Should Be the Priority

Security work overlaps with other services. This section clarifies where it is the right first step and where a different service is more appropriate.

This is a good fit when

  • You have a specific security concern or event

    A phishing incident, insurance questionnaire, or client requirement is driving the need for structured review.

  • You want a documented baseline of controls

    Endpoint, identity, email, and administrative access need to be reviewed as a coordinated set.

A different service may fit better

  • Consider Compliance

    If a specific framework or client obligation is driving the effort and the deliverable needs to map to control language.

    Compliance
  • Consider Managed IT

    If day-to-day security operations need an ongoing owner rather than a single project.

    Managed IT

Technology & Tools

We leverage industry-leading platforms and enterprise-grade equipment to deliver reliable, future-proof solutions.

SentinelOne / Microsoft Defender for Endpoint
Huntress / Blackpoint / Arctic Wolf
Microsoft Sentinel / Blumira SIEM
Microsoft Defender for Office 365 / Proofpoint / Mimecast
DNSFilter / Cisco Umbrella
KnowBe4 / Hoxhunt
Fortinet / Palo Alto / Cisco Meraki
Vanta / Drata / Secureframe (optional)

Southern Nevada Context

Security Work Across the Las Vegas Valley

Security engagements across the Las Vegas Valley span professional offices, medical practices, and multi-location businesses. Most of the work is delivered remotely, with on-site presence when hardware, physical access, or incident response requires it.

Coverage includes Las Vegas, Henderson, and North Las Vegas.

  • Las Vegas
  • Henderson
  • North Las Vegas
Options

Service Tiers & Options

1

Security Essentials

Managed EDR, MFA enforcement, email security, security awareness training, and monthly vulnerability scanning. The baseline required by most cyber-insurance carriers.

Includes consultation & support
Most Popular
2

Managed Detection & Response (MDR)

Everything in Essentials plus 24/7 SOC, SIEM correlation, dark-web monitoring, DLP, and a documented IR plan on retainer.

Includes consultation & support
3

Compliance-Aligned Security Program

MDR plus mapped-controls program to HIPAA, PCI DSS 4.0, SOC 2, or CMMC, with continuous evidence collection and audit support.

Includes consultation & support

Frequently Asked Questions

Get answers to the most common questions about this service. Can't find what you're looking for? Contact us directly.

Working With Inoconn

How We Build Trust With Business Clients

Business engagements depend on documented process, clear communication, and honest scope. These are the operational habits we bring to every commercial relationship.

  • Documented controls

    The baseline controls we recommend and implement are documented with rationale, not just applied.

  • Change discipline

    Security changes are scoped, communicated, and reviewed with a named point of contact before broad rollout.

  • Clear escalation

    Suspected incidents follow a documented routine rather than an ad-hoc chain of messages.

  • Scope honesty

    We describe what our engagement covers and, just as importantly, what it does not cover.

  • Vendor coordination

    We coordinate with the customer's insurance, legal, and platform vendors when their input is needed.

  • Documentation the customer keeps

    Configuration and control documentation is delivered in a form the customer can review and share internally.

Getting Started

Preparing for an Engagement

Practical guidance for leadership evaluating whether this service is the right next step.

When to contact us

  • You received a cyber insurance renewal questionnaire you cannot fully answer
  • A client is asking about specific IT-side controls
  • A phishing or account compromise incident occurred recently
  • Leadership wants a documented baseline rather than an ad-hoc review

Information to gather

  • The mail and identity platforms currently in use
  • The endpoint security platform, if any, currently deployed
  • Any active insurance, client, or framework questionnaires
  • A sense of how administrative accounts are currently managed

Working with existing vendors

  • We coordinate with your insurance broker or carrier when useful
  • We work with your legal counsel where an incident requires it
  • We coordinate with existing security or MSP relationships when they remain in place
Get Started Today

Ready for Cybersecurity Services?

Don't let technology problems slow you down. Contact Inoconn today to discuss your goals and see how our team can deliver the results you need — reliable, expert IT support you can build a business on.

No obligation. Honest, expert IT support.

Client success story

Zero breaches post-implementation

A targeted intrusion was remediated, then followed by EDR, email security, identity hardening, and 24/7 monitoring.

Read the Night Shift Inc remediation case study