Privacy Policy

Information we collect

We collect information you provide directly to us — such as your name, email address, phone number, company name, service address, and any details you include when you request service, submit a support ticket, book a consultation, or contact us.

We also collect limited technical information automatically when you visit our website, including IP address, browser type, device type, referring pages, and pages viewed. This information is used to keep the site secure and to understand how visitors use it.

How we use your information

• To respond to service requests, quotes, support tickets, and general inquiries.
• To deliver, maintain, and improve the IT services you have engaged us to provide.
• To send service-related communications such as appointment confirmations and maintenance notices.
• To send marketing communications where you have opted in — you can unsubscribe at any time.
• To meet legal, tax, contractual, and security obligations.

Client data and confidentiality

In the course of providing managed IT, support, and infrastructure services, Inoconn technicians may access systems, devices, or accounts that contain your business or household data. That access is limited to what is necessary to perform the requested work.

We do not sell client data, and we do not use client systems data for advertising purposes. Where required, we handle client data under the terms of a signed services agreement.

Sharing your information

We do not sell your personal information. We share information only with service providers who help us operate our business — for example ticketing, email delivery, hosting, remote monitoring, and payment processing — and only to the extent necessary for them to perform those functions.

We may disclose information when required by law, legal process, or to protect the rights, property, or safety of Inoconn, our clients, or others.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site functioning, remember preferences, and measure aggregate usage. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

Data retention

We retain personal information for as long as needed to provide services, maintain business records, resolve disputes, and comply with legal obligations. When information is no longer required, we delete it or render it unrecoverable.

Security

We use administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children's privacy

Our services are directed to adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date shown above. Continued use of our website or services after an update constitutes acceptance of the revised policy.

Contact us

Questions about this Privacy Policy or our data practices can be directed to Inoconn at info@inoconn.com or 1-702-448-1888, Las Vegas, NV.