Inoconn — Smart IT Solutions for Modern Business
Healthcare & Medical

IT Services for Veterinary Clinics & Animal Hospitals

Practice-management uptime, digital imaging, and multi-doctor workflows for Las Vegas veterinary practices.

From single-doctor clinics to multi-location animal hospitals, we support the practice-management, digital radiography, and reference-lab integrations veterinary teams rely on every hour of the day.

Small-Animal General PracticeSpecialty / ReferralEmergency & Critical CareMobile Veterinary

Veterinary practices sit at the intersection of medical, retail, and boarding operations. In a single afternoon, staff move between an exam room, a surgical suite, a treatment area, a pharmacy counter, and a boarding intake — every one of which needs the practice-management system responsive and imaging accessible.

We support small-animal general practices, specialty and referral hospitals, emergency clinics, and mobile vets across Southern Nevada. Our engagements center on keeping Cornerstone, AVImark, ezyVet, or Impromed available all day, protecting client and patient data, and quietly modernizing the aging server-under-the-desk that most clinics inherit.

Compared to human healthcare there is no HIPAA in the strict sense, but there is a growing expectation from clients that their pet's records, payment cards, and communication with the clinic are handled with the same care. PCI-DSS applies to card processing, and state consumer-protection law applies to data breaches.

How the hospital runs

From front desk to treatment room

Check-in, exam rooms, imaging, and lab integrations run on the same platform — governed so staff can focus on patients, not IT.

Veterinary staff working at a reception workstation with an exam room softly visible in the background of a modern animal hospital
How the day runs

Daily operational workflows

  1. 1Morning: overnight-boarding rounds, drop-off appointments, and surgery consents move through the practice-management system while the phones are already ringing.
  2. 2Exam rooms: doctor takes history, orders diagnostics, and reviews digital radiographs from IDEXX or Sound imaging systems chairside.
  3. 3Treatment area: reference-lab results (IDEXX, Antech) auto-import into the patient record and are visible to the team in minutes.
  4. 4Checkout and boarding: retail sales (food, prescriptions, preventives) run through the same PMS, cards are processed on a PCI-compliant terminal, and end-of-day reports reconcile automatically.
What we hear

Business & technology challenges

Old server hosting the PMS

Cornerstone and AVImark databases often live on an aging tower without warranty, backup, or monitoring. We modernize without a painful cutover.

Digital radiography reliability

DR panels and dental radiography must capture and route to the patient record instantly. We fix flaky drivers and network paths.

After-hours access for on-call doctors

On-call vets need secure remote access to review images and records from home. We replace RDP-over-forwarded-port with MFA-fronted access.

Multi-location record sharing

Groups opening additional clinics need consolidated schedules and shared records. We architect the WAN and replication for it.

Regulatory

Compliance considerations

PCI-DSS for card processing

Point-to-point encrypted terminals, network segmentation, and scoped-in-scope architecture so PCI does not swallow the whole network.

Nevada breach-notification law

Client contact and payment data is protected personal information. We ensure backups, encryption, and incident response are in place.

Tooling

Industry software we support

Cornerstone / AVImark / Impromed

SQL and application health, patching windows, and backup of the PMS database.

ezyVet / Vetspire

Cloud PMS — connectivity, printer bridges, and integration with in-house imaging.

IDEXX / Antech reference-lab integrations

HL7 / vendor-specific integrations flowing lab results into the patient chart.

IDEXX / Sound / Cuattro digital radiography

DR panel provisioning, capture PC sizing, and network routing to the PMS.

Threat model

Cybersecurity risks unique to this industry

Ransomware on the PMS server

One phished front-desk credential can encrypt the entire clinic's records. We layer EDR, immutable backup, and MFA to prevent it.

Card-data exposure

Integrated pay terminals that aren't PCI-scoped correctly can expand PCI scope across every PC. We segment properly.

Client-communication phishing

Fake vendor and rescue-organization emails target reception staff. We combine mail filtering with role-specific training.

The hospital technology ecosystem

Diagram of a veterinary hospital technology ecosystem showing front desk, exam rooms, imaging, lab, billing, records, backup, and identity connected through a segmented network
One connected platform for clinical, imaging, and administrative work — segmented so an issue in one area does not follow the patient into another.
Our take

Technology recommendations

Modernize the PMS host

Move Cornerstone / AVImark off aging hardware to modern Windows Server, hyperconverged, or a cloud PMS.

Segment imaging and pay terminals

Digital radiography and card terminals belong on dedicated VLANs, isolated from guest Wi-Fi and casual browsing.

Enforce MFA on remote access

Every on-call and after-hours login is behind SSO + MFA — no exceptions for the practice owner.

Automate end-of-day backup verification

Every night, the backup either verifies or someone gets paged. No silent failures.

Resilience

Business continuity & disaster recovery

PMS downtime workflow

Printed schedule, paper intake forms, and a documented cutover so the clinic keeps seeing patients when the PMS is unreachable.

Imaging archive protection

Historical radiographs are irreplaceable clinical evidence. Multiple off-site copies, one immutable.

How the engagement runs

Diagram of Inoconn's engagement lifecycle showing assessment, planning, deployment, support, and continuous improvement as a repeating cycle
A repeating cycle — assessment, planning, deployment, support, and continuous improvement — applied to the pace of a busy animal hospital.
Where we're headed

Cloud, remote work & AI opportunities

Cloud PMS migration

ezyVet, Vetspire, and Cornerstone Cloud eliminate the on-prem server. We plan the migration and clean up the legacy footprint.

Microsoft 365 for the clinic

Encrypted email, shared calendars, and Teams for internal case coordination.

Multi-location groups

SD-WAN, unified identity, and consolidated reporting for practices opening a second or third clinic.

Answers

Frequently asked questions

Do you support Cornerstone / AVImark / ezyVet?

Yes. We support the SQL, server, imaging, and network layer these platforms run on, and we coordinate with the vendor on application-level issues.

Can you migrate us from an on-prem PMS to a cloud PMS?

Yes. We evaluate connectivity, plan the cutover, keep the legacy environment as an emergency read-only reference, and clean up when the migration is complete.

Do you help with digital radiography setup?

Yes — capture PC sizing, DR panel drivers, network routing to the PMS, and archival planning.

Reliable IT for your veterinary practice.

Book a veterinary-focused IT assessment. We'll review your PMS, imaging, and backup posture and hand back a plan.