Virus & Malware Removal

Malware on a home computer rarely looks like the dramatic movie version. Most of the time it looks like an aggressive pop-up you can't dismiss, a browser that opens to a search engine you've never heard of, a Chrome or Edge extension you don't remember installing, or a small, quiet program that appears in Task Manager and won't uninstall the normal way.

Inoconn's home virus and malware removal is a cleanup and containment service, not a general tune-up. The goal is straightforward: identify what is on the machine, remove it safely without collateral damage to your files, restore the settings the infection changed, and help you understand which accounts and passwords might have been exposed while the machine was compromised.

The service also covers scam-driven incidents that don't always involve traditional malware — the fake 'Microsoft Support' pop-up someone called by mistake, the 'refund reversal' scam where a caller was walked into their own bank account, the browser lock screen that demanded a gift card. These have their own cleanup steps around account recovery, remote-access tools left behind, and financial notifications, and we treat them differently from a run-of-the-mill adware infection.

We're direct about what cleanup can and cannot promise. Removal restores the computer to a known-good state. It does not undo what has already been sent to the person who wrote the malware. If passwords were on the machine while it was infected, they need to be changed; if a scammer had remote access, the honest assumption is that anything shown on screen during that session was seen.