Customer Service Representative

  • The General
  • Phoenix, AZ 85034, USA
  • Jul 24, 2018
Full time Customer Service

Job Description

Responsibilities of this position include: handling inbound telephone inquiries from customers, answering billing questions and processing customer requests. Will assist customers, agents and lien holders with requests for information and assistance related to existing insurance policies. Will also capture new claims reported by customers, agents and claimants.

Other essential job responsibilities are as follows:

Assist customers and independent agents by responding to billing questions, payment status, change requests and/or taking information regarding a claim.