Collection Specialist

  • Credit Control LLC
  • Tampa/Oldsmar 34695
  • Jul 24, 2018
Full time Other

Job Description

Thanks to our successful, professional, and systematic approach to collections, we have relocated to a new facility, and will be hiring 100 Collection Specialists in the coming months. We invite you to get in on the ground floor of this expansion and to grow with us!

You'll receive a competitive hourly wage, and be eligible for commission bonus, placement bonus, monthly contest bonus, and monthly recognition bonus.

Being a Collection Specialist at Credit Control is like nowhere else. Our atmosphere is truly that of a family, we treat consumers the way we would want to be treated if we were called by a debt collector. We have top tier clients including major retailers, banks, and debt purchasers. We have an extremely low turnover rate for our industry, when folks come to Credit Control they are here for the long haul.

Our point callers transfer hundreds of live contacts daily and we send over 200,000 settlement letters a month.

Responsibilities:

  • Performs basic problem solving to resolve financial conflicts, and obtains immediate payment resolution to pay off debt.
  • Negotiates debt resolution on all accounts with delinquent customers through telephone contact to become current, while maintaining a high standard of professionalism and tact.
  • Performs basic tasks to obtain location information for consumers (i.e. Residence address, phone number and place of employment)

 Qualifications:

  • Previous experience in debt collection, billing, telemarketing, customer service, sales, or other related fields preferred
  • Ability to build rapport with consumers
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask
  • High School Diploma or Equivalent
  • Basic Math Skills

Job Type: Full-time

Salary: $10.00 to $16.00 /hour