Event & Game Day Staff, Entertainment & Brand Impact Development

  • Miami Dolphins
  • Miami, FL, United States
  • Apr 17, 2017
Full time Customer Service

Job Description


The Miami Dolphins are seeking a skilled, motivated and reliable individual to fill the position of Entertainment & Brand Impact Operations Staff Assistant. Under the supervision of the Entertainment & Brand Impact Department, the Operations Staff Assistant position will assist in the overall execution of Dolphins organizational events, Membership Events & the management of entertainment assets.


  • Work all Miami Dolphins home games for the 2017 season, including preseason and playoffs as needed.
  • Work with Entertainment staff on the planning and execution of all Miami Dolphins organizational events and Membership Events, including setup and breakdown.
  • Researching and booking 3rd party vendors for all events.
  • Assist with game day activities, as it relates to activation and event obligations.
  • Provide a high quality customer service interaction with all guests to enhance the entertainment experience.
  • Manage and organize Inventory of the Entertainment and Brand Impact department assets for all Miami Dolphins events.
  • Provide support in the planning of game day activations for both plaza and inner-bowl entertainment.
  • Oversee all game day fan activations on stadium plazas.
  • Manage Event Staff Scheduling and payroll.
  • Supervise Game Day Staff workers to ensure all activations are properly set and managed
  • Additional duties as assigned.


  • Must have a flexible schedule including nights, weekends and holidays.
  • Must be comfortable multitasking and problem-solving in a fast paced, high pressure environment.
  • Manage time effectively, with the ability to perform well under strict deadlines
  • Demonstrate a professional demeanor with all fans, staff and executives.
  • Perform strenuous physical duties, including carrying heavy boxes and equipment.


  • Must commit to entire Miami Dolphins home schedule and potential home playoff games.
  • Ability to commit to ALL Miami Dolphins home games, including preseason.

- This description defines the type of work being performed by a person assigned to this position. It is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium.
- Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions.