Storage Specialist and Maintenance

  • Storage Post
  • New York, NY, United States
  • Mar 10, 2017
Full time Customer Service

Job Description

Key responsibilities include:

  • Providing exceptional customer service
  • Assist customers in the unit reservation and rental process
  • Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and protection plan and completing lease agreements
  • Consult, sell, and up sell merchandise such as boxes, tape and other appropriate products that meet customers needs
  • Ensure the appearance of the property is customer ready by ensuring property appearance is safe and welcoming
  • Manage, verify, balance cash drawer; prepare and make daily deposits
  • Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent
  • Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations
  • Benefits:
  • Starting compensation potential of $35,000 to qualified candidates
  • Industry leading 401k plan with Company match
  • Generous Company Paid Time Off (PTO) to promote work/life balance
  • Company paid life insurance and dental
  • Medical/Dental/Vision, Life Insurance, STD, LTD, and EAP
  • Paid Training
  • $1000 Employee Referral Program
  • Casual work environment
  • Qualifications:
  • Three years of customer service and sales experience or 4 years of military experience
  • Energetic, outgoing, customer oriented personality
  • Strong communication, interpersonal and problem resolution skills
  • Enjoys and easily operates independently or as part of a small team
  • Detail oriented with strong organizational and time management skills
  • Knowledge of computers in a windows environment• Brooklyn• Glen Cove• Islandia• Lawrence• Long Island City• New Rochelle• Pelham• Rockville Centre• Suffern• Floral Park and Garden City

Employment opportunities are available in the following areas:

  • • Yonkers
  • • East Setauket
  • • Ridgewood
  • • Ozone Park
  • • New Hyde Park
  • • Linden
  • • Jersey City
  • • Huntington
  • • Bronx