Restaurant Manager

  • Carrols LLC DBA Burger King
  • Raleigh, NC, United States
  • May 14, 2017
Full time Customer Service

Job Description

Duties for this operations management role include, but are not limited to:

 

 Monitoring all restaurant operations and conditions to ensure quality of food

and customer service

 Communicating with vendors about the delivery of supplies and restaurant

equipment repairs

 Implementing and executing appropriate financial controls such as petty cash,

profit and loss statements, daily deposits, CEMS, payroll, NOI reports, budget

books and EOD reports to ensure that there is proper accountability for funds

 Handling and resolving customer complaints efficiently to ensure a high level

of customer satisfaction

 Appraising employee work performance to ensure that they perform at optimal

levels

 Conducting timely performance evaluations, handling grievances, taking

disciplinary actions and counseling employees to develop enthusiastic,

professional and cooperative attitudes

 Completing, approving, submitting and maintaining internal records and

reports as required

 Training and developing Crew Members, Assistant Manager and Manager

Trainee

 Maintaining a safe environment for all employees and customers

Specific qualifications for this role include:

 

 High school diploma or GED; College degree, a plus 

 Minimum 2 years of management experience; food service/restaurant

experience, preferred

 Ability to lead and manage one or more Assistant Manager(s) and 25 –

50 hourly crew members

 Excellent employee training and development abilities

 Ability to satisfactorily complete REAP Training Program

 Willingness to submit to and pass a background check and drug

screening test

 Ability to lift at least 25 pounds

 Proficiency with POS cash register system, kitchen order screens,

ReMACS and Microsoft Office Suite, preferred

 

Benefits:

Highly competitive compensation $39,000.00 – $52,000.00/Year +

Quarterly and PBO bonuses!

 Medical, dental and vision insurance

 401(k) plan

 Life insurance

 Short and long-term disability insurance

 Paid time off

 Tuition reimbursement for business-related courses

 Weekly paychecks with direct deposit option

 5-day work week

 7 week PAID orientation program to train you on food service business

basics, administrative tasks and managerial duties

 Management clothing allowance

 Employee Assistance Program