1 job(s) at Intelicare Direct
San Diego, CA, United States
Respond to inbound calls and customer inquiries (no sales involved).
Maintain customer records by updating account information.
Resolve customer's issues by clarifying the customer's complaint; determining the cause of the issue; selecting and explaining the best solution to solve the issue; expediting correction or adjustment following up to ensure resolution.
Accomplish customer service and organization mission by completing related results as needed.